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From emergency IT support for your business through to a fully managed support contract, we have a variety of offerings that can be tailored to your business needs. No two companies are the same, so we tailor all support packages to meet your specific business needs. We provide Business IT support to the SME market across the West of Scotland from our Glasgow office and support both Windows and Mac based systems.
We also offer cloud based solutions, Hosted Email to provide a flexible solution working across all platforms - Windows / Mac / Mobile or Tablet devices and Hosted Data Backup to provide off-site storage of key business data and rapid recovery in event of system failure or data loss.
Most importantly we aim to make your IT system work effectively for your business needs.
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A fully managed IT support contract takes your IT support to the next level. For a fixed monthly fee, we can provide a complete outsourced IT solution including on-site, remote support and telephone support and full management of your IT infrastructure.
Using our remote management tools, we can monitor systems 24x7 and detect and resolve issues quickly, ensuring your systems work as effectively as possible with minimal downtime. Our remote access tools ensure we can resolve most issues quickly without site visits. We also provide out of hours updates and server updates to minimise business downtime.
Whilst we appreciate that some customers do not require this high level of support, we also offer a remote-only support package which includes unlimited remote and telephone support with agreed rates for any required on-site visits. Get in touch Now
As companies move away from hosting their own email on internal systems, hosted email allows companies to have a flexible mail solution with full email, calendar and tasks synchronisation across multiple devices – desktops, laptops, tablets and mobile devices across Windows and Apple platforms for a fixed monthly cost. It removes the need for for expensive in-house hardware, dependency on office broadband lines and the cost and complexity of managing these systems.
Hosted Backups have now become a reality with faster internet speeds and lower storage costs allowing business to upload large amounts of key business information to secure external systems, providing fully automated backups and daily reporting with remote data recovery in event of system or data loss. We also have capability to virtualise backups to allow systems to be recovered even when the local system has completely failed
We can provide a tailored IT support solution, from the smallest of businesses through to multi-site organisations. With solutions ranging from :-
* Ad-hoc support - no contract, standard hourly rates when support required
* Remote-only support - basic support package with unlimited telephone and remote support
* Standard Support - full telephone / remote and on-site support package
* Fully Managed Support - fully managed support contract where we completely manage your IT system
Complete the contact form or give us a call to see what we can offer you
Whatever your IT needs, from replacing or upgrading your existing computer hardware and software or network infrastructure, installation of new equipment, system migrations or complete office moves, we can provide a full service to analyse your needs, and manage your complete project, delivering on-time and within an agreed budget.
We can provide cross platform advice across Windows and Mac platforms, with extensive experience on server migrations.
All aspects of networking from office data cabling to wireless, broadband and full LAN and WAN support.
Give us a call or complete the contact form for some no-obligation advice.
We offer a variety of cloud solutions which allow you to minimise your on-site IT systems whilst providing leading edge solutions for fixed monthly costs including :-
* Hosted Email - Email hosted externally providing full Microsoft Exchange mail functionality (Mail / Contacts / Calendar / Tasks) across PCs, Macs, Phones and Tablets
* Hosted Backup - System data backed up to secure external servers
* Hosted Anti-Spam - Email filtering through dedicated servers to reduce SPAM email
* Server Monitoring - 24x7 monitoring of your IT systems with automated alerting
Established over 10 years ago, Averto has provided small business IT support from our main office in Glasgow working with clients across all market sectors. We pride ourself on the personal touch we offer our customers which ensures long standing business relationships.
We primarily cover West Central Scotland as our business is built on being local to our clients.
All engineers are fully certified with extensive industry knowledge and expertise